Purchase recovery
Your paid Audit stays protected.
If checkout did not take you straight into your assessment, use the steps below. We only connect an Audit after the purchase is verified server-side, so no one else can access your results.
Open your original checkout confirmation
Use the confirmation link supplied after payment. It contains the secure checkout reference needed to connect your Audit.
Sign in with the same Breakthrough IQ account
Once your purchase is connected, your five-pillar assessment and private roadmap status are available securely at the assessment link.
Ask our team to help
If the confirmation link is unavailable or checkout remains pending after a few minutes, email your purchase email address and order reference, if available. Do not include payment-card details.
If payment did not complete, you can return to pricing. If payment did complete, do not purchase again while recovery is in progress.